Competent Service

Support, spare parts, repairs and maintenance

Dosing, mixing and application systems play an important role in the production chain of adhesive processing industries.

Our service department delivers professional servicing to ensure your Oest equipment has minimum downtimes.


Our Services

Service Portal | Quick help with one click

Our customers receive a QR code for every machine delivered, which takes them directly to the OEST SERVICE PORTAL. All important data about the machine is stored here, which is why each system has its own QR code. Ideally, this is attached directly to the machine as a scan template. This means that our service team can be contacted quickly, easily and directly in the event of faults, problems or spare parts inquiries. The request is immediately recorded in the system, without additional registration, and can be processed immediately by our team of specialists.

Telephone and Remote Maintenance Support

Contact our service department directly at:
 

Tel.+49 7441 539423
+49 7441 539440
Fax +49 7441 539401
 service(at)oest.de

You get fast support by phone as well as remote maintenance services from the Oest service team.

We provide rapid and effective support for issues with your Oest system. We guarantee to diagnose and solve your problem.

Ask us for a quote for remote maintenance. We establish secure VPN connections to your facilities, so we can support you quickly, regardless of your location – anywhere around the world!

We also provide remote maintenance via a modem connection. Do not hesitate to contact us! Our team is happy to help.

Spare Parts | Support and Sales

We keep our customers productive with our fast and efficient spare parts sales service. We ensure spare parts are dispatched rapidly by keeping parts in stock and working with reliable shipping companies. Oest also continues to supply spare parts for its older systems.

Not sure about the name or part number for a spare part?

Just contact us. Our team will be glad to help you with any questions you have about your stock of spare parts.

Tel. +49 7441 539444
Fax +49 7441 539401
gerlinde.schneider(at)oest.de

Servicing | Repairs and Maintenance

We will be glad retrofit, maintain and repair your machines, so they are fit for the future. Unforeseen downtimes can be significantly reduced by regular maintenance.

We provide professional repair services, setups, testing and training. Naturally, we always use original Oest spare parts.

Contact us with your enquiry! Our team ist looking forward to answer your questions on all aspects of servicing.